客服工作英文简历
这是一篇客服英文简历,欢迎浏览。
Robin Lamb
3000 Tracy Street,
Los Angeles, CA 90027
Telephone No: 323-660-5189
Email id: robin_lamb@gmail.com
Objective :
Position as a Customer Service Manager.
Abilities :
8 years of customer service.
Excellent written and verbal communication skills, with an eye for detail.
Extremely productive in a high volume, high stress, environment.
Proficient in the use of IBM clone and Mac desktops.
Highly productive in the use of Office 2000 Professional.
Self starter with a can do attitude.
Employment History :
City Financial, Los Angeles, CA , 1998 - Present
Customer Service Manager
Collaborated with the Product Development department in developing new Fee Based products and their sales to the unbanked credit card membership base. Answered an average of three hundred customer calls in a day through the call center queue. Worked as a Senior Representative in the Promise to Pay department to ensure customers where given assistance in bringing their over limit and/or pass due account current Performed duties in the Retention department retaining customers who wanted to cancel their accounts.
CitiTrust, Santa Monica, CA , 1994 - 1998
Customer Service Representative
Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewed and issued audits on account information and processes. Performed queries in multiple databases. Adhered to government monetary regulations. Assisted in the creation and development of the banks customer relationship management system.
Education :
Gonzaga University, Spokane, WA
B.A., Business And Economics, 1994
【客服工作英文简历】相关文章:
最新客服个人求职英文简历02-07
客服工作述职报告10-31
客服工作个人总结10-21
客服实习工作总结12-23
客服工作报告模板12-28
客服的工作报告01-11
物业客服文员工作内容03-13
快递客服文员工作内容03-12
电话客服工作总结范文05-30
客服年终工作总结范文08-14