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商务英语口语打电话对话
在我们的学习时代，相信大家一定都接触过知识点吧！知识点就是学习的重点。掌握知识点是我们提高成绩的关键！下面是小编为大家整理的商务英语口语打电话对话，希望对大家有所帮助。
商务英语口语打电话对话 1
Making a phone call
useful sentences
1.Hello,is that Jane speaking?
2.This is Tom.whos that?
3.Whos calling? Who is speaking? May I have your name?
4.Pardon? May I beg your pardon?
5.Hold on, please!
6.Please go ahead.
7.Please put it through.
8.Can you repeat your phone number?
9.Sorry,but shes out.
10.May I take your message?
11.Would you like to leave a message?
12.May I have you mobile number?
13.Hes on the another line now.
14.His line is busy.
15.I am occupied. I have no time. Im not available.
16.Her line is free. Her line is through
17.Her line is broken. Her line is dead. Her line is out of order.
18.The line is busy.
Fashion conversation
Conversation 1
A:Hello.
B:This is Sofy,may I speak to Lamley?
A:This is Lamley.
B:Hello,Lamley.Are you free tomorrow?
A:Yes.
B:Would you like to go to an activation with me?
A:Id like to.see you tomorrow.
B:See you.
Conversation 2
A:Hello,is Mr Ofer there
B:Sorry,madam.I afriad you have a wrong number.we dont have Mr Ofer here.
A:I want 64204223,is that right?
B:No, you give a wrong number.
A:oh,Im sorry to bother you.
B:Thats all right.
Conversation 3
A:Gongshan Development Co.,Ltd.may I help you?
B:Id like to speak your export manager,please.
A:May I ask whos calling?
B:This is Mrs Wang,from @ @.
A:Im sorry Mrs wang,but Mrs Fu is not in at the moment.
B:When will he come back,do you know?
A:As suppose you reback at 10:30?
B:May I leave message?
A:Of course.
B:Please ask him to give me a call as soon as he return .he has my number.
A:Ok,Mrs wang.Ill do that.
B:thank you.goodbye.
Conversation 4
A:Operator,I want to make a correct oversea phone call to Beijing.
B:Who would you like to talk to ?
A:Rachel Jahon
B:What is phone number?
A:The code is 880 ,the area code is 010 , and the local number is 88245784
B:Your name,please.
A:Monicole Tan.
B:hold on ,please.
A:Ok,thank you.
B:Her line is through now,please go ahead.
Conversation 5
A:Im going to the fair now.if any one looks for me. ask them to call the fair.
B:What is the telephone number?
A:88267894,extension to 208
B:When will you reach there?
A:About 10:00.another thing is that I want an appointment with the customer at
Chanxing hotel at 3:30 this afternoon.please help me phone the customer so we
can confirm now.
B:What is the customers name,and what is his room number?
A:You can check them from the fax yesterday.
B:Ok,Ill phone the customer right away.Do you want to pick him up at our
office?
A:No,Ill discuss the business with him at hotel.
Conversation 6
A:May I speak to Mr Green,please?
B:Just a moment,please.Im sorry,but his line is busy at the moment.Would you
please hold on?
A:How long will I take?
B:Sorry,but Im not sure about it.
A:Im calling one distance,so please ask him to as soon as gets off the
phone.Im Lucy.
B:Ill have him call you back.does he have your phone number?
A:I think so.
B:When should he try to reach you?
A:Any time before 6:00.
B:Ok.Ill let him call you later.
A:Thank you.
B:You are welcome.
Conversation 7
A:United trading company,good afternoon.
B:Good afternoon.may I speak to Mr Green,please?
A:May I ask whos calling?
B:This is Mrs Jahon from international textile
A:Just a minute,Mrs Jahon.
A:Mr Green,Mrs Jahon from international textile wants to speak to you.
C:Put it through ,please.
C:Hello,Mr Green speaking.
B:Good afernoon,Mr Green.Im calling about the dress agreement you send me
Conversation 8
A:Marketing manage office,can I help you?
B:Mr Green,please.
A:Sorry,hes out.
B:What time you suspect back them?
A:Sorry,I am not sure,can I take a message?
B:No,thanks.Ill call back later.
A:Thats fine.please call again later.
B:Ok,thank you.Goodbye.
Conversation 9
A:Is Mr Li there,please?
B:Sorry,I cant hear you,would you please speak a little loud?
A:I said is Mr Li there?
B:Mr Green,the line is bad.Dont hand up,please.Ill have a call chance to
another line.
Conversation 10
A:Hello, Green here.
B:Oh,Mr Green,my name is Jianshan.You dont know me,but Im a freind of David
Smith.
A:Oh,yes.
B:When I told David I was coming here to live,he give me your number,and suggest
that I give your a ring.I was wondering if you could give me some advices.
A:Ill be please to if I can.What can I do for you?
B:Well,Im looking for a place to live.David thougt as you are a @ agent .you
might know somthing is suitable.
A:Yes,I think I can help you.Why not you come around and see me? Do you know my
office?
B:Yes,Ive got the address.
A:Good,where are you know.
B:Im at the post office.
A:oh,well,thats just a few minutes walk to my office,come around and see now.
B:Thank you very much,Mr Green.
A:Not at all.
Conversation 11
A:Good morning,market department,can I help you?
B:Good morning,this is Mr Welson,Ive offer @@@ we can go,but it havent
avrrived yet.
A:oh,Im sorry sir,Ill check immediately.Can I have you full name,address and
phone number?
B:Yes.Bruce Welson.280,Jiangfeng road,12542354
A:Thank you ,sir.Ill check with our delivery department,and call you back at
twenty or twenty-five minutes,please accept our sincere apologizes.
B:Oh,thats all right,Ill be waiting for you call,byebye.
A:byebye,and thank you for calling.
Conversation 12
A:New high company,hi,Lucy speaking.
B:Hello.Id like to speak to Mr Welson,please.
A:May I ask whos calling,please?
B:My name is Jim Smith,Microsoft computer company.
A:Thank you,Mr Smith.One moment,please.
A:Mr Welson,Mr Smith of Microsoft computer company is on the line.
C:Can you find what he wants?
A:Yes.Mr Welson,Im sorry do keep you waiting.
A:Mr Smith,Mr Welson is rather busy right now,and would like to know what you
wish to speak him about now.
B:Yes,I want to buy some computer software,and talk about developing another
software.I dont know was it interesting or not.
A:I see,thank you very much,Mr Smith,would you wait a moment,please.
A:Mr Welson,Mr Smith wants to buy some computer software.
C:I see,put my line to.
A:Yes,Mr Welson.
A:Mr Smith,Im very sorry to keep you waiting.Ill put you through Mr Welson.
Conversation 13
A:Good afternoon,sales department.May I help you?
B:Could I speak to Mr Wood,please?
A:Ill see a piece available,who should I say is calling,please?
B:John feng
A:Hold the line,please.Mr Wood is in the meeting with managing director at the
moment I afraid.Can I help you?
B:Well,I want to discuss with them the new control we said last week.
A:I dont think the meet will go on much long,should I ask him to call you when
he is free.
B:Yes,that will be easiest.
A:May I have your name again?
B:Yes,Its John feng.
A:And the number?
B:01088256798
A:Ok,you will be hearing from Mr Wood later in the afternoon then,Mr John.
B:thank you for help.good bye.
A:You are welcome,goodbye.
Conversation 14
A:Medicine Industry,this is Peter Bush speaking,can I help you?
B:Good afternoon,could you connect this call with Mr Brown,please
A:May I know whos calling?
B:This is Li Ping of ABC computer company limited.Im calling on our @ Mr Welson
the general manager of our company.
A:Im sorry,Mrs Li,Mr Brown is now in a meeting.May I have your number,and ask
him to call you later?
B:Im afraid Mr Welson would like to speak to Mr Brown right now.Hes got an
urgent matter to discuss with Mr Brown without delay.
A:Ok,then would you please hold the line?Mr Li,the line is through,Mr Brown is
ready answering the call,go ahead.
B:Thank you for your assistance,Mr Bush.
A:You are welcome.
Conversation 15
A:Good morning,NTT company Limited.
B:Hello,May I speak to Mr Green, hand the exprot section ,please?
A:Im sorry Mr Green come out.May I ask whos calling?
B:This is Smith from @@,would you please tell me when I can hold him?
A:I really have not idea when Mr Green can be available in the office.Could you
call him back later or would you mind leaving a message?
B:I think is better for me to leave a message,but it is important and urgent,pls
make sure he gets this message.
A:I see,Ill be sure to pass the message to Mr Green.
B:Good. Would you mind telling him that do to some sudden changes ,do not feel
any orders for NNC corporation untill further notice ,its very important,Ill explain it later.
A:Ok.Let me repeat your message,see that get it off.
商务英语口语打电话对话 2
Claire: Hello, finance department
Female: Hello, can I speak to Adrian Hopwood, please?
Claire: I’m afraid he’s in a meeting at the moment. Can I help?
Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting?
Claire: In about an hour. Can you call back later?
Female: Okay, I’ll do that.
Claire: Or can I take a message?
Female: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back.
Claire: Can I take your number, please?
Female: Yes, it’s 5556872.
Claire: 5556872. Okay, I’ll make sure he gets the message.
Female: Thanks very much for your help, bye!
Claire: Goodbye!
Can I speak to …, please? 请找...接电话
I’m afraid he’s in a meeting 对不起，他正在开会
Can I help? 要我帮忙吗？
Can you call back later? 您能过一会再打过来吗？
Can I take a message? 要留个口信吗？
Could you tell him that… 你能转告他...
Can I take your number, please? 能留下您的号码吗？
OK, I’ll make sure he gets the message 我一定会转告他的。
Instructions: Finish the sentence by chosing the correct words and writing them into the empty boxes.1. He’s not in his office at the moment,__________ ______________ _____________ ___________ _______?
take / can / your / message / I / a / please
2. She’ll be back in the office this afternoon,__________ ____________ _________ ______________ _________ ?later / call / can / back / you / soon / message
3. Can I speak to June Wilkinson please?__________ ____________ _________ ______________ _________ _________.
meeting / afraid / I’m / she’s / a / in / at / on
4. Could you ask him to ring me back please? My number is 020 7558 4567.__________ , ____________ _________ ______________ _________ _________ _________ ________________.
message / I’ll / sure / make / OK / gets / he / the / an / on
Can I take a message?
Can you call back later?
I’m afraid she’s in a meeting.
OK, I’ll make sure he gets the message.
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