职场英语致歉口语对话
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商务英语口语之迟到致歉:在社会交通拥挤的现在,迟到是常有的事,而你知道商务英语口语如何表示迟到致歉吗?现在,就来看看en8848为您准备的商务英语口语之迟到致歉吧,帮你化险为夷。
上班迟到 late for work
do you feel guilty if you are late for work? one in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month.
情景对话 1:
王萍和客户汤姆约好时间见面,但因事迟到,她表示歉意。
wang ping: i'm sorry to have kept you waiting so long. 真抱歉让您久等了。
tom: that's ok. what made you so late? 没关系,你怎么来这么晚?
wang ping: i was tied up with some urgent business. 有急事脱不开身。
tom: i see. 我明白了。
wang ping: you've visited some places of interest in beijing during the last few days, haven't you? 您已经参观了北京的许多名胜古迹,对吗?
tom: yes, we've visited many places such as the imperial palace, the temple of heaven and the great wall. well, during my visit to xi'an, i suddenly got an idea that we should build a synthetic fiber works there. it will be a joint venture. 是的。参观了许多地方,比如说故宫、天坛和长城。对了,在西安参观时,我突然产生了一个想法:我们应该在那里开办一家合资性质的合成纤维厂。
wang ping: that's a great idea. we'll surely try our best to cooperate with you. we have many favorable conditions to run a joint wenture there. you can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。
tom: that sounds really attracting. and what about the details? 听起来确实很有吸引力。那么,有哪些细节?
wang ping: if it is convenient for you, we can go and visit the local government for those details. 如果你有时间,我们可以去拜访一下当地的政府,了解一下细节。
tom: all right. let's make it 9 o'clock tomorrow morning. 好的,就定在明天早上九点钟吧。
情景对话2:
珍妮迟到了,她不得不向她的主管马林做解释。
jane: sorry, ma lin, i'm late. 对不起,马林,我迟到了。
ma lin: jane, that's the second time this week, isn't it? 珍妮,这是本星期的第二次了,是吧?
jane: yes. my bus was late again. 是的,公共汽车又来迟了。
ma lin: is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽吗?
jane: i think so. i'm going to do that tomorrow. 我想是可以的,我打算明天就这么办。
ma lin: perhaps we can change your working hours a bit if you wish. 如果你愿意,也许我们可以改一下你得工作时间。
jane: no, thanks. i can manage. 不用了,谢谢。我能设法应付的。
ma lin: all right. if there's anything i can do for you, please don't hesitate to let me know. 好的',如果有什么事我能为你做,请尽管告诉我。
jane: that's very kind of you. ma lin. 你太好了,马林。
notes:
向别人表示歉意时,首先要承认自己做错了事,或做出了不礼貌的行为,并且通常要说明原因,表示遗憾。最简单的道歉方式是说i'm sorry。但这往往不够,还需要对你所做的错事做出解释之后,做出改正和改进的许诺,表示不会让错误再次发生。如果你真的做错了事,给对方造成伤害或带来不利的影响,这时做无谓的解释,只能欲盖弥彰,效果相反。
常用表达道歉与接受道歉的表达方式:
致歉
sorry.
please forgive my carelessness.
please excuse me. i have to run.
i'm really / awfully / terribly sorry.
i cannot tell you how sorry i am.
please forgive me. i don't mean that.
接受道歉
that's okey.
don't worry about that.
just forget it.
it's nothing.
it doesn't matter at all.
never mind.
常用句型:
it was wrong of me.
i hope you will excuse me.
i apologize for that.
...but i'm afraid i'll have to put off the meeting.
i'm really sorry to be late again.
i'm awfully sorry. i didn't realize.
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