外贸退货情景对话
以下是外贸退货情景对话,一起来学一学吧。
return of goods
退货
a: the painwork on the body of the cars has become discolored.
汽车上的外漆都褪色了。
b: we have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.
这事我们已经调查了,发现喷这批车使用的油漆成分比例不当。
a: i'll return the goods to you, postage and packing forward.
我把货退给你们,邮费包装费到付。
b: actually we are taking these models out of production and calling in all those that we have supplied.
事实上,我们已不生产这一型号的车了,以前供应的.车也要收回来。
a: that's fine. when do you think we can get the replacements?
那很好。你认为什么时候换货能到?
b: we have contacted our own suppliers and they said the replacements are on their way to us by express train. you should receive them within a week.
我们和供货商联系过了,他们说换货用直达火车运输,已经发过来了了,一周内就能收到。
a: this is our initial order with which you and we are far from satisfied.
这是我们首次向你们订货,结果很不令人满意。
b: i apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. this is the first time, and i promise, it'll also be the last time. please trust me.
给您带来了不便,我深感歉意。请允许我指出一点,我们的车很少出这类问题。这是第一次,我保证也是最后一次。请相信我们。
词汇精学:
1. forward 本文中的意思是“预约的,货的,预定的”
1) adj. 向前的;早的;迅速的
eg. the message may also have a forward and reserve routing paths.
消息也可以具有一个向前的和保留的路由通道。
adv. 向前地;向将来
eg. it is this nameless fear which blocks our efforts to move forward.
它是阻塞我们的努力向前地移动的这种无名的恐惧。
vt. 促进;转寄;运送
eg. the hi-tech has put forward our production this year.
高科技促进了我们今年生产的发展。
n. 前锋
eg. he is marking their forward closely.
他紧紧盯住他们的前锋。
2) payment forward 预付货款
buyer must forward payment within 3 days of winning this auction.
买方必须在3赢得了这次拍卖。
短语学习:
1. call in 在文中是“ 收回 ”的意思
召集;召来
eg. do you mind if i call in you this evening?
你不介意今晚我们去拜访你吧?
eg. you may find a new apartment or decide to call in the painters or repair men.
你可能会找到一件新公寓或是决定打电话叫油漆匠或修理工来。
2. far from 远非,一点不……
eg. i’m far from content.
我一点也不满意。
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